District users of Munis who are authorized to submit FMIS helpdesk tickets can follow the steps below to login to the FMIS Helpdesk system to submit tickets and check on their existing tickets.


Setting up your password

  1. Navigate to https://support.cccoe.net
  2. Click the District User Login link in the top right corner
  3. Click I forgot my password
  4. Enter your district email address and click Reset my password
  5. Check your district email. You'll receive an email from Fresh Service with a link to set your helpdesk password. Click this link and create a password.

Logging in

  1. Navigate to https://support.cccoe.net
  2. Click the District User Login link in the top right corner
  3. Enter you district email address and password that you previously set
  4. Click Login